Smart Cities & Municipal Governance
Every complaint, asset and contractor in the city: connected and accountable.
Civic complaints, assets, cameras and contractors sit in separate departments.
The question it answers
“Which wards have repeat complaints on the same asset and unverified contractor work?”
What changes: Faster grievance resolution, accountable contractors, better tax collection.
All seven layers
How ForgeOrbis works for smart cities.
- 01
Connect
IngestData sources
- Grievance portals
- Command-and-control centre feeds
- CCTV
- Property tax
- Asset registers
- Contractor billing
- 02
Understand
ExtractFacts from unstructured data
- Complaint text and photos in regional languages
- Contractor bills
- Inspection reports
- 03
Unify
ResolveWhat must be matched
- Duplicate complaints
- Properties across tax and utility records
- Contractors
- 04
Relate
ModelObjects and links (the ontology)
- Ward
- Asset
- Complaint
- Property
- Contractor
- Work Order
- Camera
- Bill
- 05
Decide
AskExample question
“Which wards have repeat complaints on the same asset and unverified contractor work?”
- 06
Execute
ActApproved actions
- Create work order
- Escalate to department
- Hold bill
- 07
Trust
GovernTrust and compliance
- Citizen data privacy
- Department-level access
- Audit
What a pilot measures
Each pilot measures 2 to 3 KPIs you already track, before and after. We publish no benefit numbers until a customer has measured them.
- Grievance closure time
- Repeat complaints
- Property tax collection
- Work-order SLA
Who it is for
- Municipal commissioner
- Smart city SPV CEO
Where it stands today
What runs today, and what we are still building.
We would rather tell you up front than discover it in week three. A pilot starts with what runs today.
The platform
- 01ConnectIngestPartly live
- 02UnderstandExtractPartly live
- 03UnifyResolveRoadmap
- 04RelateModelPartly live
- 05DecideAskLive
- 06ExecuteActLive
- 07TrustGovernPartly live
Still to build for smart cities
- Indic language NLPLayer 2Regional-language text, transliteration, code-mixed text
- Video/image extractionLayer 2Object detection/tracking, number plates, drone and CCTV imagery
- Document extractionLayer 2OCR + layout, forms, tables, scanned records, stamps
- Entity resolution (people/orgs)Layer 3Persons, companies, aliases, phones, addresses, related parties
- Geospatial/mapLayer 4Map-native objects, routes, areas, proximity questions
Live means shipping in the product today. Partly live means part of the layer ships today and the rest is being built. Roadmap means being built and not available yet. We never show it as available.
More in Government & Security
Book a pilot
One site, one problem, measured in weeks.
Each pilot measures 2 to 3 KPIs you already track, before and after. We publish no benefit numbers until a customer has measured them.