Smart Cities & Municipal Governance

Every complaint, asset and contractor in the city: connected and accountable.

Civic complaints, assets, cameras and contractors sit in separate departments.

The question it answers

“Which wards have repeat complaints on the same asset and unverified contractor work?”

What changes: Faster grievance resolution, accountable contractors, better tax collection.

All seven layers

How ForgeOrbis works for smart cities.

  1. 01

    Connect

    Ingest

    Data sources

    • Grievance portals
    • Command-and-control centre feeds
    • CCTV
    • Property tax
    • Asset registers
    • Contractor billing
  2. 02

    Understand

    Extract

    Facts from unstructured data

    • Complaint text and photos in regional languages
    • Contractor bills
    • Inspection reports
  3. 03

    Unify

    Resolve

    What must be matched

    • Duplicate complaints
    • Properties across tax and utility records
    • Contractors
  4. 04

    Relate

    Model

    Objects and links (the ontology)

    • Ward
    • Asset
    • Complaint
    • Property
    • Contractor
    • Work Order
    • Camera
    • Bill
  5. 05

    Decide

    Ask

    Example question

    “Which wards have repeat complaints on the same asset and unverified contractor work?”

  6. 06

    Execute

    Act

    Approved actions

    • Create work order
    • Escalate to department
    • Hold bill
    With approval
  7. 07

    Trust

    Govern

    Trust and compliance

    • Citizen data privacy
    • Department-level access
    • Audit

What a pilot measures

Each pilot measures 2 to 3 KPIs you already track, before and after. We publish no benefit numbers until a customer has measured them.

  • Grievance closure time
  • Repeat complaints
  • Property tax collection
  • Work-order SLA

Who it is for

  • Municipal commissioner
  • Smart city SPV CEO

Where it stands today

What runs today, and what we are still building.

We would rather tell you up front than discover it in week three. A pilot starts with what runs today.

The platform

  • 01ConnectIngestPartly live
  • 02UnderstandExtractPartly live
  • 03UnifyResolveRoadmap
  • 04RelateModelPartly live
  • 05DecideAskLive
  • 06ExecuteActLive
  • 07TrustGovernPartly live

Still to build for smart cities

  • Indic language NLPLayer 2Regional-language text, transliteration, code-mixed text
  • Video/image extractionLayer 2Object detection/tracking, number plates, drone and CCTV imagery
  • Document extractionLayer 2OCR + layout, forms, tables, scanned records, stamps
  • Entity resolution (people/orgs)Layer 3Persons, companies, aliases, phones, addresses, related parties
  • Geospatial/mapLayer 4Map-native objects, routes, areas, proximity questions

Live means shipping in the product today. Partly live means part of the layer ships today and the rest is being built. Roadmap means being built and not available yet. We never show it as available.

Book a pilot

One site, one problem, measured in weeks.

Each pilot measures 2 to 3 KPIs you already track, before and after. We publish no benefit numbers until a customer has measured them.