Telecom Networks

Every site, alarm and complaint connected: find the fault, not the noise.

Network alarms, field operations, tickets and complaints are separate; outages are slow to localise.

The question it answers

“Which sites cause the most complaints and recurring power-related outages?”

What changes: Faster outage resolution, fewer site failures, lower churn.

All seven layers

How ForgeOrbis works for telecom.

  1. 01

    Connect

    Ingest

    Data sources

    • Network management systems
    • Alarms
    • Site inventory
    • Field-force apps
    • CRM tickets
    • Site power/DG data
  2. 02

    Understand

    Extract

    Facts from unstructured data

    • Field reports
    • Complaint text
    • Site photos
  3. 03

    Unify

    Resolve

    What must be matched

    • Sites/cells across inventory and NMS
    • Customers across CRM
    • Vendors
  4. 04

    Relate

    Model

    Objects and links (the ontology)

    • Site
    • Cell
    • Link
    • Alarm
    • Ticket
    • Customer
    • Field Engineer
    • Power Asset
  5. 05

    Decide

    Ask

    Example question

    “Which sites cause the most complaints and recurring power-related outages?”

  6. 06

    Execute

    Act

    Approved actions

    • Dispatch field engineer
    • Open vendor ticket
    • Prioritise repair
    With approval
  7. 07

    Trust

    Govern

    Trust and compliance

    • Subscriber privacy
    • Lawful data handling
    • Critical-infrastructure rules
    • Audit

What a pilot measures

Each pilot measures 2 to 3 KPIs you already track, before and after. We publish no benefit numbers until a customer has measured them.

  • Site availability
  • MTTR
  • Complaints per 1,000 subscribers
  • Repeat faults

Who it is for

  • Network operations head of operator
  • Tower company COO

Where it stands today

What runs today, and what we are still building.

We would rather tell you up front than discover it in week three. A pilot starts with what runs today.

The platform

  • 01ConnectIngestPartly live
  • 02UnderstandExtractPartly live
  • 03UnifyResolveRoadmap
  • 04RelateModelPartly live
  • 05DecideAskLive
  • 06ExecuteActLive
  • 07TrustGovernPartly live

Still to build for telecom

  • Enterprise connectorsLayer 1ERP, databases, ticketing, CRM, TMS/WMS, PLM connectors
  • Time-series/telemetryLayer 1High-volume sensor and machine data, windowing, anomaly baselines
  • Entity resolution (assets/things)Layer 3Vessels, parts, equipment tags, SKUs, sites across systems
  • Geospatial/mapLayer 4Map-native objects, routes, areas, proximity questions

Live means shipping in the product today. Partly live means part of the layer ships today and the rest is being built. Roadmap means being built and not available yet. We never show it as available.

Book a pilot

One site, one problem, measured in weeks.

Each pilot measures 2 to 3 KPIs you already track, before and after. We publish no benefit numbers until a customer has measured them.