Telecom Networks
Every site, alarm and complaint connected: find the fault, not the noise.
Network alarms, field operations, tickets and complaints are separate; outages are slow to localise.
The question it answers
“Which sites cause the most complaints and recurring power-related outages?”
What changes: Faster outage resolution, fewer site failures, lower churn.
All seven layers
How ForgeOrbis works for telecom.
- 01
Connect
IngestData sources
- Network management systems
- Alarms
- Site inventory
- Field-force apps
- CRM tickets
- Site power/DG data
- 02
Understand
ExtractFacts from unstructured data
- Field reports
- Complaint text
- Site photos
- 03
Unify
ResolveWhat must be matched
- Sites/cells across inventory and NMS
- Customers across CRM
- Vendors
- 04
Relate
ModelObjects and links (the ontology)
- Site
- Cell
- Link
- Alarm
- Ticket
- Customer
- Field Engineer
- Power Asset
- 05
Decide
AskExample question
“Which sites cause the most complaints and recurring power-related outages?”
- 06
Execute
ActApproved actions
- Dispatch field engineer
- Open vendor ticket
- Prioritise repair
- 07
Trust
GovernTrust and compliance
- Subscriber privacy
- Lawful data handling
- Critical-infrastructure rules
- Audit
What a pilot measures
Each pilot measures 2 to 3 KPIs you already track, before and after. We publish no benefit numbers until a customer has measured them.
- Site availability
- MTTR
- Complaints per 1,000 subscribers
- Repeat faults
Who it is for
- Network operations head of operator
- Tower company COO
Where it stands today
What runs today, and what we are still building.
We would rather tell you up front than discover it in week three. A pilot starts with what runs today.
The platform
- 01ConnectIngestPartly live
- 02UnderstandExtractPartly live
- 03UnifyResolveRoadmap
- 04RelateModelPartly live
- 05DecideAskLive
- 06ExecuteActLive
- 07TrustGovernPartly live
Still to build for telecom
- Enterprise connectorsLayer 1ERP, databases, ticketing, CRM, TMS/WMS, PLM connectors
- Time-series/telemetryLayer 1High-volume sensor and machine data, windowing, anomaly baselines
- Entity resolution (assets/things)Layer 3Vessels, parts, equipment tags, SKUs, sites across systems
- Geospatial/mapLayer 4Map-native objects, routes, areas, proximity questions
Live means shipping in the product today. Partly live means part of the layer ships today and the rest is being built. Roadmap means being built and not available yet. We never show it as available.
Book a pilot
One site, one problem, measured in weeks.
Each pilot measures 2 to 3 KPIs you already track, before and after. We publish no benefit numbers until a customer has measured them.